Essex & Suffolk Water awards communications deal for smart meter plan

Essex & Suffolk Water has awarded a contract with Connexin to provide a wireless communications network for smart metering that will serve up to a million households and businesses across the company’s supply regions.

The five-year contact has an option to be extended by up to ten years. The water company has committed to “ensuring that all water meters are smart by 2035.”

Head of the Smart Transformation Programme at Essex & Suffolk Water, Gary Adams, said: “We know that approximately 18% of our domestic customers have a leak at their property which has a direct impact on the value of their bill. Through smart connectivity, we will be able to detect customer-side leakage more precisely and quicker than before to support our customers in keeping their bills as low as possible.